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Help center

FAQ

FAQ

Useful information and answers to frequently asked question.

About the candidate

Are Humlys candidates covered under an insurance?

What should I do if things aren’t working out with a supply staff?

What happens if there is a safeguarding allegation with a Humly candidate?

Are the Humly teachers expected to do marking?

About bookings

What are Humly's Standard Terms of Business with Hirer for the supply of Agency Workers?

What happens if supply staff gets sick or can’t come in?

I need supply staff to cover a long-term vacancy. How can I arrange this?

How can I request supply staff?

The lessons are not at the same address as the school. How do I make this kind of booking?

There’s no lesson plan for the class. What should I do?

What should I do if my subject isn't on the list?

We need to secure supply staff, but we don’t know what the subject will be. What should I do?

How can I increase my chances of getting supply staff at short notice?

What happens if I cancel after Humly has managed to book a candidate for the job?

What happens if I cancel before Humly has managed to find a supply staff for the job?

How can I get the best possible supply staff match?

Are Humly candidates paid for lunch breaks?

What are my obligations to the Humly candidate booked?

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General

How to book a demo of the platform

What are the office opening hours?

How to report a problem or make a complaint

How do I create an attractive client profile?

How do I receive invoices?

How are Humly different from other agencies?

Is there a specialist Consultant in the office to speak to if I want to speak to someone?

What is AWR and how does it work?

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